Shipping Policy

Shipping Policy – Park & Picnic

At Park & Picnic, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines our delivery options, processing times, and other essential details to ensure a smooth experience.

Shipping Options

  • Free Standard Shipping – UK Wide
    Enjoy free delivery on all orders across the United Kingdom.

  • Standard Delivery:
    Estimated arrival within 5 to 7 business days.

  • Express Delivery:
    Estimated arrival within 2 to 3 business days
    (Optional service – additional fees apply at checkout).

Order Processing

  • Processing Time:
    All orders are processed within 1–2 business days after confirmation.

  • Shipping Confirmation:
    Once dispatched, you will receive a confirmation email with tracking details to follow your parcel.

Shipping Fees

  • Free Shipping:
    Automatically applied on all UK orders.

  • Express Shipping:
    Calculated at checkout based on order weight and destination.

  • International Shipping:
    Currently available to select regions. Rates and timelines may vary.

International Shipping

  • Availability:
    We offer international delivery to selected countries. Delivery times depend on destination.

  • Customs & Duties:
    Customers are responsible for any customs fees or import taxes imposed by their country.

Shipping to P.O. Boxes

  • Standard Shipping: Available

  • Express Shipping: Not available for P.O. Boxes

Order Tracking

  • Tracking Link:
    A tracking number will be provided via email once your order has shipped.

  • Live Status:
    You can also check your order status at any time by logging into your Park & Picnic account.

Lost or Damaged Packages

If your parcel is lost or damaged during shipping:

  • Report the Issue:
    Email us at shipping@parkandpicnic.co.uk with your order number and details.

  • Resolution:
    We’ll work directly with the courier to resolve the issue and arrange a refund or replacement as quickly as possible.

Delivery Delays

While we aim to deliver within the estimated timeframes, delays may occur due to:

  • Severe weather conditions

  • National holidays

  • Customs inspections (for international orders)

Should any delay arise, our team will notify you via email with updated delivery expectations.